Mission Valley ROP - Administrative Support I

Administrative Support 1 – Certificate Program 2008-2009

This curriculum is designed to prepare our graduates for employment in direct support positions such as customer service representatives, receptionists, and front desk coordinators.

Individual courses include:

Office Skills/Business – 1 quarter

Train for office occupations using up-to-date office equipment and methods. Students will study information processing, telephone procedures and filing, communication skills, decision making and problem-solving.

CAREER CLUSTER: Business and Finance

MS Windows/Internet – 1 quarter

Recommended for beginning computer users. Learn computer fundamentals, MS Windows, basic file management and an introduction to key applications in the Windows environment. This course is aligned with IC3 Certification standards. (Recommended as a prerequisite or concurrent enrollment with MS Office computer courses.)

CAREER CLUSTER: Business and Finance

MS Office 1 & 2 (Word, Excel, Outlook, PowerPoint, Access) – 1-2 quarters

MS Office 1 (Word, Excel, Outlook); MS Office 2 (Word, Excel, Outlook, PowerPoint Access)

Students will be introduced to the concepts and basic operational skills utilizing word processing, spreadsheets, scheduling, presentation, and data base management skills. Students will complete a variety of business projects with an emphasis on program integration

CAREER CLUSTER: Business and Finance

Business Math – 1 quarter

This course covers payroll, cash receipts, taxes, interest, labor costs, inventory evaluation, and sales. Articulates with Ohlone College must see instructor for details.

CAREER CLUSTER: Business and Finance

Business English – 1 quarter

Review punctuation, numbers, capitalization, grammar, and word usage as applied to business communication. Articulates with Ohlone College when taken with Business Correspondence.

CAREER CLUSTER: Business and Finance

Hire Image – 1 quarter

Land the job of your dreams! Learn how to create a high-tech digital portfolio, master interview techniques, dress for success, practice workplace survival skills and enhance your business presentation skills. Class must be taken near program completion.

CAREER CLUSTER: Business and Finance

*Students must attain a keyboarding speed of 40 wpm

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MVROP CERTIFICATE PROGRAMS AND COURSES

Mission Valley ROP offers several Certificate of Achievement programs. These programs have been designed with input from local business and industry representatives. A certificate program is a sequence of courses that provide our graduates with a portfolio of highly marketable skills. Although the courses are designed as integral parts of the entire program, they may be taken on an individual basis. Enrollees in the programs are awarded a Certificate of Achievement upon completion of the academic and attendance requirements outlined in the particular area of study.